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Tech Support
  Frequently Asked Questions  
 

I have received a copyright infringement notification, what now? 

There is some great information available at this website, http://www.respectcopyrights.com/index.html

 

Why has POGO stopped working?

Recently, the latest Java updates have prevented Internet Explorer from displaying the Pogo games.  The site seems to display, but not the games.  You receive an error that Java isn't installed or isn't working.  The easiest fix for this is to use the Firefox web browser.  You can download this from http://www.mozilla.com/en-US/.

Can I get SpeedNet service if I don't have phone service with Logan Telephone?

No.

 

Do I need to turn off my VisionNet modem everyday?
No, the modems are designed to be left on.  ***NOTE*** It is important though to unplug the modem during an electrical storm.

 

Can I use my telephone while I am on the Internet using SpeedNet?
Yes.

 

How much faster is SpeedNet than dial-up?
A typical dial-up connection connects between 24k and 48k.  SpeedNet Lite connects up to768k and SpeedNet connects up to 3000k.

 

How do I setup my email account?
Please visit the bottom of the Tech Support page and select the mail program you wish to setup.  http://home.logantele.com/techsupport.cgi

 





 
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