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Tech Support
  Frequently Asked Questions  
 

Why has POGO stopped working?

Recently, the latest Java updates have prevented Internet Explorer from displaying the Pogo games.  The site seems to display, but not the games.  You receive an error that Java isn't installed or isn't working.  The easiest fix for this is to use the Firefox web browser.  You can download this from http://www.mozilla.com/en-US/.

Can I get SpeedNet service if I don't have phone service with Logan Telephone?
No.

 

Do I need to turn off my VisionNet modem everyday?
No, the modems are designed to be left on.  ***NOTE*** It is important though to unplug the modem during an electrical storm.

 

Can I use my telephone while I am on the Internet using SpeedNet?
Yes.

 

How much faster is SpeedNet than dial-up?
A typical dial-up connection connects between 24k and 48k.  SpeedNet Lite connects up to 256k and SpeedNet connects up to 1500k.

 

How do I setup my email account?
Open Outlook Express.  At the top, click Tools, Accounts, Add, Mail, and then follow the setup wizard.  You should have a User Information Sheet that you received when you signed up for Internet service.

 





 
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