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*Email: |
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| 1. |
How satisfied are you with LTC's telephone service? |
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How satisfied are you with LTC's high-speed Internet service, SpeedNet? |
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| 3. |
How likely would you be to recommend LTC’s SpeedNet service to a friend? |
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How satisfied are you with LTC’s dial-up Internet service? |
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When you call or come in whether it is regarding a problem, adding some of our services, paying a bill, etc., how would you rate our Customer Service Representatives on their service (willingness to help, knowledge, politeness, etc.)? |
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If an LTC service technician has had to come to your home within the past year, how would you rate their service (timeliness, knowledge, politeness, etc.) |
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How many cellular phones are there in your household? |
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Who is your cellular service provider? |
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Who is your long distance provider? |
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OTHER COMMENTS: Tell us what you think about our services, our website, our company, a new service that you would be interested in, or anything else that comes to mind. We value your feedback and welcome all of your comments and suggestions. |
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